Non-Attendance Fee

Thank you for booking an appointment with us. We make every effort to schedule your appointment at a time that suits you best and leaves enough time for our Doctors or Nurses to address your needs. Please be sure to keep your appointment. In the event that you are unable to attend, we require 48 hours’ notice or a cancellation fee will apply to recuperate our costs, as her the below appointment breakdown.

Policy & Fees

  • Cancellation or rescheduling of an appointment with 48 hours’ notice – no charge ($0)
  • Cancellation or rescheduling of an appointment (> 60 minutes) less than 48 hours’ notice  – Fee of $90 to be applied
  • Cancellation or rescheduling of an appointment (< 60 minutes) less than 48 hours’ notice – Fee of 30% of total treatment cost to be applied

If you have any queries regarding this or any of our policies, please do not hesitate to contact Reception.